Support

WanderBunnies — collaborative trip planning, expense splitting, and itineraries for groups.

Contact us

For account help, bug reports, billing questions, feature requests, or anything else about the app, email support@wander-bunnies.com.

We typically respond within 1–2 business days.

Common questions

How do I reset my password?
From the sign-in screen, choose "Forgot password" and follow the emailed link. If you signed up with Google or Apple sign-in, use that provider's account recovery instead.

How do I cancel or change my subscription?
Go to Account Settings > Subscription > Manage Billing > Cancel Subscription in the app, or use the billing portal link from your confirmation email. Cancelling stops future renewals; it does not automatically refund the current billing period.

How do I delete my account or my data?
Email support@wander-bunnies.com from the address on your account and ask us to delete it, or use the in-app account deletion option if available on your platform. See the Privacy Notice for what we retain and for how long.

Something in the app looks wrong or a feature isn't working.
Email support@wander-bunnies.com with what you were trying to do, what happened instead, your device/platform, and screenshots if you have them — that's usually enough for us to reproduce and fix it.

I found illegal or abusive content, or want to appeal a moderation decision.
See the Content Moderation and DSA Procedure for how to report content and how appeals work.

I have an accessibility issue.
Email support@wander-bunnies.com with the page, feature, device, and assistive technology involved. We aim to acknowledge within two business days and provide a substantive response within ten.

Note: WanderBunnies is not a travel agency, carrier, or emergency service. For an active travel emergency, contact local emergency services or your travel provider directly, not app support.

More information

Privacy Notice · Consumer Terms · Cookie Notice · Withdrawal Form · Content Moderation and DSA Procedure